Website use

Website Terms.

A few practical points about using the Crescent website.

Version
Website Terms candidate · 14 October 2026
Status
Website information and enquiries.

About this website.

Yum Cha Group Pty Ltd, ABN 55 660 717 466, trading as Crescent Yum Cha, operates this website. These terms cover your use of its product information, stockist finder and enquiry forms. Our Privacy Policy explains how information is handled.

You can explore Crescent and contact us through Consumer Demand, Retail Shop, Food Service, Wholesale, Export or Talk to Crescent. This website has no online checkout or payment service.

Products and availability.

We take reasonable care to keep our product information accurate. Images may include serving suggestions or earlier packaging. Always read the packaging on the product you buy for its ingredients, allergens, storage and preparation instructions, especially if a dietary requirement matters to you.

A stockist listing or demand request does not guarantee current stock, a particular flavour, a future store or a launch date. Check availability with the store before visiting.

Enquiries and submissions.

An enquiry does not establish an order, supply agreement, price, ranging commitment, territory, exclusivity or market suitability. Commercial arrangements need separate confirmation.

Sent and your reference mean your request was accepted and saved. They do not guarantee email delivery or a response time. Please keep the reference if you need to follow up.

Give accurate, relevant information to the best of your knowledge. Do not include passwords, payment-card details, unnecessary sensitive information or unlawful material. Do not impersonate someone, interfere with security or submit abusive or automated requests.

Maps and other websites.

Google Maps features are subject to the Google Terms of Service and Google Maps Additional Terms of Service, which are incorporated here for use of those features. Google's Privacy Policy describes its handling of information. Our map privacy notice explains the Crescent website's use.

External retailer, distributor and directions links take you to services operated by others. Their terms and privacy practices apply. A link does not guarantee their stock or the accuracy of information outside Crescent's control.

Content and website use.

Crescent owns or is licensed to use its branding, images and website materials unless stated otherwise. You may browse and use the website for personal use or legitimate business enquiries. Other use of protected material requires permission or another lawful basis.

We may update or maintain the website and do not promise uninterrupted operation. Use the website lawfully and do not bypass its security or overload its services.

Your rights and contact.

Nothing in these terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded under Australian Consumer Law or other applicable law.

These terms are governed by the laws of New South Wales, Australia, subject to applicable consumer rights. Updates are identified by the version shown above.

For questions, Talk to Crescent or email hello@crescentyumcha.com.au. Privacy requests can be sent to privacy@crescentyumcha.com.au.